Magento Order Management: eCommerce Made Easy | Rolustech

One of the fastest-growing business operations in the world is the eCommerce industry. The fast-paced, globalized world today requires consumer products to be available to customers at the click of a button. This makes the eCommerce business competitive, where vendors strive to provide unique and convenient solutions to make for better customer experience.

Magento is one such eCommerce platform that strives to provide its users with a wide range of services and extensions to enable an efficient eCommerce experience for them. With its robust features, businesses can set up their online stores with fully optimized content for maximum benefits.

One of the key features that help Magento stand out is the Magento Order Management. For businesses with multiple brands, sites, or warehouses, the order management system allows for a seamless and efficient business model. As a result, the customer experience is also made smooth, leading to greater retention.

So what features cause the Magento Order Management to stand out when it comes to delivering an amazing shopping experience? Let’s find out!

Easy Catalog Management

Every product in a Magento store is assigned a Stock Keeping Unit (SKU) for managing the inventory. The order management system allows these SKUs to be imported from the platform with identifiers and also supports different types of SKUs, such as Physical, Service, Virtual, and Bundle. Additionally, products that do not hold any stock value, such as services, are also allowed to be recorded.

Keep Track Of Inventory

Flexible Omnichannel Solutions

The backorder option in the Order Management System lets users sell products that are not in stock, from the warehouse. In the event that a backorder for a product is underway, the customer is informed. Additionally, carrier management allows the integration of the Order Management System with the user’s preferred shipment carrier software in order to manage the ship from store orders.

Seamless Customer Service

The order details available include a details section, which has the basic customer information, such as the billing and shipping address. The payment details offer a snapshot view of the order total, the amount due, and payment method. The post-sales section keeps track of the transactions that have been just completed, and a history section shows timestamped order details, with room to make comments.

All these features allow users to quickly get to know the customer when it comes to dealing with issues like modifying shipping addresses, generating refunds, and dealing with product returns.

Keep It Monitored

How Can We Help?

Interested? Rolustech is a full-service Magento eCommerce Platform development firm and our experts can make sure your e-commerce platform serves your business in every way possible. Get in touch today for a Free Business Analysis session!

Originally published at https://www.rolustech.com on May 8, 2020.

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