Sugar 7.9 End of Life — Here’s what you can do now! | Rolustech

All good things in life come to an end and it looks like time has run out for . Sugar 7.9 was one of the biggest Sugar versions in history, bringing a host of new features for large and small businesses alike. Sugar 7.9 had a number of big UI improvements and backend optimizations that made it so popular with Sugar users and developers. However, SugarCRM recently announced it would no longer be providing any support with Sugar 7.9 after November 15th, 2018. This is to ensure that all Sugar users evolve with the Sugar platform as it changes with the tides of time. Sugar 7.9 reached its end of life faster than previous versions due to the fact that Sugar has evolved exponentially over these last two years. The Sugar 8.0 was critically acclaimed for improvements across that board that further helped solidify dominance in the CRM industry.

With less than a week to go before Sugar 7.9 End of Life. Here are 4 solutions to your predicament. Note that after November 15th, 2018, SugarCRM will no longer provide Support services for Sugar 7.9.

Move to Sugar Cloud

Sugar Cloud is a very effective SaaS development option that is perfect if you’re looking for a low-cost option with great user adoption. Sugar Cloud was previously known as Sugar on-demand, it delivers a secure, modern, and easily accessible platform that is consistently updated and maintained by Sugar. Sugar Cloud also minimizes back-end effort on your part with easy customizations. With unlimited REST API calls, connectors, and extensions; Sugar Cloud can easily be accessed through your enterprise setup and can be scaled when necessary.

If you’re looking to move to Sugar Cloud, note that the deadline to put in a request is November 15th, 2018.

Upgrade to Sugar 8.0

Sugar 8.0 is the latest Sugar version with an 8.2 patch available at this moment. We’ve already covered everything new in in detail. This version includes further modifications to the Quotes module and Reports, both of which were given a fresh new look in Sugar 8.0. This is a great solution to your Sugar 7.9 predicament. With over 70 new Reports built-in, A New Dashlet, Login Page, and emojis (yes, you read that right!); Sugar 8.0 is the best that SugarCRM has to offer. The support cycle runs on until 2019 with an option to purchase another 12 months of extended support. Upgrade to the latest CRM platform and bring your business operations up to speed with the tide of the time.

Get in Touch with Rolustech

Here’s a solution you probably thought you weren’t going to find. Rolustech provides support to all Sugar versions without a cut off cycle. This means that you can get in touch for a support contract and enjoy unlimited support for your Sugar 7.9. This is true for both Sugar Cloud (On-Demand) and Sugar On-Premise. Yes, that’s right, continue using Sugar 7.9 with Rolustech and avoid having to make the jump. Even if such a time comes when you decide to scale your business, you can sit comfortably knowing you’re in safe hands. Rolustech is a certified SugarCRM Partner and provides Sugar Customization, Integration, Migration, Maintenance, and Support services to clients worldwide.

Purchase Extended Support for Sugar 7.9

If none of these options work for you, you can always choose to purchase extended support for Sugar 7.9 directly from Sugar. This will ensure you receive security fixes to ensure your business processes on Sugar 7.9 are not affected. However, you can only do so if you’re on Sugar On-Demand.

Key Takeaway!

Well, there are 4 ways you can workaround Sugar 7.9 now that it’s reaching its end of life. All 4 are great options that come with their own set of pros and cons. The bottom line is that it should help maximize your business ROI. If you feel sticking to Sugar 7.9 is good for business, pick up the phone and get in touch now for a FREE Business Analysis and a solution that fits your needs!

Originally published at on November 9, 2018.

A SugarCRM, Salesforce, and Magento Certified Developer & Partner Firm. Tweets on #CRM #Sales #Marketing #Social + many more.